Refund Policy
Last updated on 1 Oct 2026
Free trial
Every software plan starts with a 14-day free trial with no card required. Nothing is charged unless you choose a plan.
Monthly plans
Monthly subscriptions are not refunded for partial months. Cancel before the renewal date to avoid the next charge.
Annual plans
Annual plans can be refunded in full within 14 days of the first payment. After that, refunds are pro-rated for unused full months, minus the two-month discount.
Agency services
Refunds for agency services follow the signed proposal. Advance payments for shoots and ad spend already incurred are not refundable.
How to request
Write to hello@kliqvo.com from your registered email with your invoice number. Refunds are processed to the original payment method within 7 working days.